TERMS & CONDITIONS

These terms and conditions apply to Services provided by Imaginal Ventures. 

You may contact us via email at info@imaginalventures.com.

By using imaginalventures.com you are consenting to our terms and conditions as outlined below.

To also review our full privacy policy please click here.

OVERVIEW

The terms “we,” “us,” and “our” refer to Imaginal Ventures Inc. The term the “Site” refers to imaginalventures.com. The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the site.

SERVICE

The Imaginal Platform is a membership site for online training, courses, resources, and other content relating to the Imaginal Scale-Up Program, Imaginal School, and Imaginal Advisory Services (the “Service”).

Use of imaginalventures.com and/or the Imaginal Platform, including all materials presented herein and all online services provided by Imaginal Ventures is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, clients, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.

Parties agree that the Service is in the nature of education. The scope of services provided by Imaginal Ventures according to this Agreement are limited to those listed on imaginalventures.com website. Imaginal Ventures reserves the right to substitute services equal to or comparable to the services listed if the need arises, without prior notice.

USE OF THE SITE AND SERVICE

To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and in the Service related to membership sites and other information are subject to change. Imaginal Ventures makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. Imaginal Ventures disclaims all liability for any inaccuracy, error, or incompleteness in the Content.

ACCOUNT CREATION

In order to use the Service, you will be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to Imaginal Ventures will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

Usernames and passwords are not transferable, and the user must keep them strictly confidential and secure.

LAWFUL PURPOSES

You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

REFUSAL OF SERVICE

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person, or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

We reserve the right to remove the accounts held by any individuals representing companies that offer a similar or directly competing Service.

SERVICE CONFIRMATION

We will email you to confirm the placement of your order and with details concerning product delivery and services, and ongoing payments (if applicable). In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

DURATION OF AGREEMENT

Once confirmed, we will provide you access to the purchased Service. You agree and understand that access to the Service may at times be influenced and affected by third parties that we use to provide the Service (external partners, web hosting, membership site plugins, etc.). You agree and understand that no breach of contract action may be initiated against Imaginal Ventures, when there are reasonable delays in the access of the Service being provided.

Imaginal Ventures reserves the right to terminate the Service, and or access to certain features of the Imaginal Platform, with or without prior notice to you. We will make reasonable efforts to provide notice but is not required to do so under the terms of this agreement.

Lifetime Access to the Imaginal Platform is for the lifetime of the Service. If for any reason, Imaginal Ventures should dissolve or cease to exist, then your access to the Service terminates.

CANCELLATION REQUESTS

Cancellation requests may be submitted by email. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us at info@imaginalventures.com and we can arrange a call to discuss your cancellation and refund request further.

Training Cancellations and Refunds
Imaginal Ventures reserves the right to reschedule or cancel a session, at any time, due to unforeseen circumstances including but not limited to insufficient registration, classroom, equipment, or speaker availability. Minimum registrant requirements vary per training course.  We strive to let clients know if a session must be rescheduled or cancelled at least two business days before the session, whenever possible. If Imaginal Ventures cancels a session, you will be given the option to transfer to a later date up to 6 months from the original session date or be issued a credit or a refund.

Client Cancellations
Refund requests made more than 10 business days prior to an advisory or training session will be subject to an administration fee of 10% of the sessions’ price. Refund requests made between 2 and 10 business days prior to a session are subject to a 20% administration fee. Cancellations made 24 hours before the designated session will not be entitled to a refund. Alternatively, you may request that the original registration fee be applied towards a future advisory session, training, webinar or package of your choice. No refunds, credits or transfers will be issued on the day of, or after the session.

Advisory Cancellations and Refunds
Imaginal Ventures reserves the right to reschedule or cancel an advisory appointment, at any time, due to unforeseen circumstances including but not limited to advisor availability. We strive to let clients know if a booking must be rescheduled or cancelled at least two business days before the appointment, whenever possible. If Imaginal Ventures cancels an advisory appointment, you will be given the option to reschedule up to 3 months from the original appointment date.

Non-Refundable

Cancellations made by clients within 24 hours of a course or session taking place are non-refundable. All books and kits provided are final sale. Shipping fees are non-refundable. 

PRODUCT DESCRIPTION

We endeavour to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

MATERIAL YOU SUBMIT TO THE PLATFORM AND SITE

You shall not upload, post, or otherwise make available on the Site any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.

As a feature of the Service, Imaginal Ventures may provide access to a community or social media platforms in conjunction with the Service. Imaginal Ventures is not required to provide a community platform, and has complete discretion with regards to the platform, and the nature of the interaction, dependent on the Service.

You agree that your use of these community and social media platforms is a privilege and Imaginal Ventures, may limit or deny access to these platforms for misconduct that includes but is not limited to being inappropriate, rude, violent, or threatening Imaginal Ventures will make reasonable efforts to provide notice to you with regards to inappropriate or unapproved content that you have placed within the voluntarily provided community and social media platform. Imaginal Ventures is not required to provide notice and reserves all rights to take immediate and appropriate action to protect the Imaginal Ventures brand and image integrity.

INTELLECTUAL PROPERTY RIGHTS TO YOUR MATERIALS

We claim no intellectual property rights over the material you supply to Imaginal Ventures. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to Imaginal Ventures remains yours to the extent that you have any legal claims therein. You agree to hold Imaginal Ventures harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.

You consent to recordings being made of calls or webinars provided as part of the Service. You consent to your name, words, voice, and likeness being used by Imaginal Ventures for promotional, business development, and marketing purposes, without compensation to you.  We will make reasonable effort to secure your written permission before using and distributing recordings, print materials, audio, or visual representations that refer to you.

OUR INTELLECTUAL PROPERTY

The Site and Service contain intellectual property owned by Imaginal Ventures including trademarks, copyrights, proprietary information, and other intellectual property. Imaginal Ventures copyrighted and original materials are provided to you as part of the Service for your individual use only and a single-user license. All intellectual property, including Imaginal Ventures copyrighted materials shall remain the sole property of Imaginal Ventures. No license to sell or distribute our materials is granted or implied.

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. This includes but is not limited to sharing material with others, posting excerpts of material on any social media, blogging about the material, or in any other way that would reasonably appear to share the Site or Service’s information with a non-member. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

CHANGED TERMS

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.

LIMITATION OF LIABILITY

YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICE. ADDITIONALLY, IMAGINAL VENTURES IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF IMAGINAL VENTURES HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN NO EVENT SHALL IMAGINAL VENTURES CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM IMAGINAL VENTURES.

THIRD PARTY RESOURCES

The Site and the Service may contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Imaginal Ventures. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

INDEMNIFICATION

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s/solicitor’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third-party claim or waive any defence without our prior written consent.

EFFECT OF HEADINGS

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

ENTIRE AGREEMENT; WAIVER

This Agreement constitutes the entire agreement between you and Imaginal Ventures pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by Imaginal Ventures shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Imaginal Ventures.

NOTICES

All notices / communications shall be given to us by email to info@imaginalventures.com. 

RECOVERY OF LITIGATION EXPENSES

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

SEVERABILITY

If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

LAW AND JURISDICTION

These terms and conditions and the relationship between you and Imaginal Ventures shall be governed by and construed in accordance with the Law of Canada and Imaginal Ventures and you agree to submit to the exclusive jurisdiction of the Courts of Canada.